No, not at all. By outsourcing a project to us, you ensure that you save on valuable time and costs without compromising on quality or control of a project. Our business models require your crucial input at all important stages of a project. Flexibility and client satisfaction are the core values at Zedrox. With our business models, you will be informed from time-to-time about the progress of a project to get your timely feedback in compliance with the project outline, approved by you. Last but not the least our special tool, works under client login section on the site, give you complete up to date status of all your projects whenever needed.

You can send us your project details via e-mail, which is the easiest and quickest means. We accept all kind of digital formats like scanned photos, Word Documents, Text Files, Excel sheets, Data files. Further we can be contacted via Phone, Messengers, Video conferencing. Our UK based marketing and customer relationship office plays a big role in keeping the communication fast and effective.

For a brief, please refer to our Service and Solutions section. Zedrox has many years of experience catering to different areas of IT such as

• Website Development
• Software Development
• Multimedia Services
• SEO Consultancy
• Affiliate Management
• Website Maintenance
• Business Process Outsourcing

Yes, we have furnished many complex projects successfully. Zedrox is well equipped to handle critical solutions requiring complex coding on any platform. Zedrox believes that every new and complex project is a stepping stone for us and give us the opportunity to hone our skill, so if you have anything complex which is worrying you just send it to us, we will take care of the rest.

Zedrox makes intelligent use of technology in compliance with efficient process methodologies. Our expertise lies with our in-depth analysis of your requirements along with business goals, which allows us to craft a solution that fits like a perfect riddle. Customer participation at all crucial stages of development also ensure a well-planned and articulated solution that meets your exact need in hand. Our UK based marketing and customer relationship office plays a big role in keeping the communication fast and effective.

• You don’t lose control of the project: We involve you at every stage of the processing
• Our teams have vast experience in developing robust, secure and technologically advanced solutions that are designed keeping in mind technological advancements
• Stringent quality testing by our QA team
• Timely delivery and customer satisfaction

To summarise we live our motto not once but every time” Outstanding Quality Delivered On-Time and Within Budget”.

Direct bank transfer, Cheques and online CC transfer are used by us for payments.

We have our Customer Relationship and Marketing Office in U. K. While our state-of-the-art development centre in New Delhi, which looks after the entire development of your project. Following are the addresses of our offices:

United Kingdom: +44-20-8133-1119
                           +44-1353-645-900

USA: +1-646-290-7145

India: 91-98-112-42407
          91-98-101-11881

Zedrox has in place a stringent policy to ensure confidentiality of data. Strong physical as well as network and electronic security measures ensure confidential data is not taken out of the site. Till date we have not had a single instance of data or information being misused. We also have our employees sign a confidentiality agreement at the beginning of any engagement, which is based on client specifications. We are also willing to adopt any additional measures suggested by clients.

I am concerned about the delays introduced both by the difference in time zones and in the delays of other project priorities. Would you expect to be able to give us confirmed delivery dates and bids with milestones and checkpoints along the way?

Absolutely, provided that you and we have clear understanding about the application to be developed. After we negotiate and agree on all the features, functionality and UI, we will be able to make a specification, working schedule with milestones and checkpoints. Also our project managers work overtime often to ensure good dialog and prompt replies to your questions.

I have concerns about Intellectual Property Ownership. Who owns the final product?

Most often our customers hold the copyrights and own the final product. This is fixed in the contract.

I see that your programmers are foreign nationals. How would we communicate with them through the course of the project? Would there be an English speaking manager assigned to us as our point of contact?

We fully understand your concerns about the quality of communications, since in fact many offshore companies don't provide it. The quality of communications usually includes fast reply time, accuracy and good English writing/speaking skills. Although our programmers are foreign nationals, they have more than sufficient English skills to do their work. They are regularly tested and have excellent reading, good writing and satisfactory English speaking skills. That means that they will fully understand specifications, write substantial source comments and prepare good technical documentation. Also we assign at least one project manager to every project who will be your primary point of contact. Every project manager speaks/writes/reads English fluently. Project managers work overtime often, ensuring prompt replies to customer e-mails.